Vinted Members Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
